Privacy Policy
This privacy notice discloses the privacy practices (“Privacy
Policy”) of Fabricvilla and applies solely to the information collected on the Fabricvilla/ Fabricvilla
trade website or App (“Platforms”). The Privacy Policy applies to all products and services provided
by Platform and describes how Fabricvilla uses and protects the information that you give while
using the Platforms and intends to provide visitors/ customers/ users with clear and complete
information about the data and information that is collected and the way that data and
information is stored and used. FABRICVILLA values the privacy of its users.
Fabricvilla
does not sell products to be purchased by children under the age of 18, nor
does it
intend to provide any services or use
of platforms for children under the age of
18. We do not
knowingly collect personal data
relating to children under the age of 18. If you are under 18 years of age, you can use our website only by involving your
parents or guardians.
Before using FABRICVILLA’s website and App, we advise you to
read this privacy policy and contact us at the email address or phone numbers mentioned below if
you have any questions or concerns.
BY
CLICKING OR ABOUT “REGISTERING” (SIGN UP), “I AGREE TO A PRIVACY POLICY THROUGH” OR SIMILAR STATEMENTS AVAILABLE IN FABRICVILLA
REGISTRATION, YOU ACKNOWLEDGE
THAT YOU HAVE BEEN KNOWN AND UNDERSTAND THE TERMS OF THIS PRIVACY POLICY AND YOU HAVE AGREED COLLECTION AND
PROCESSING YOUR PERSONAL
DATA AS REQUIRED AND ACCORDING TO THESE POLICY TERMS.
COLLECTION OF INFORMATION
Fabricvilla
only collects information wherever it is essential to us and where it is
relevant to our Contract
and operations so as to be able to provide you with the best experience and
service.
We
may collect the following personal data from you:
1. Identity
data : Information
including, but not limited to, Username, address, phone number, fax number, email address, gender, date and/or year
of birth and user preferences
(“Registration Information”) may be collected at the time of User registration on the Platform.
2. Account and Contact Data : In connection with any communication or transaction
and
payment services or any other services that
you may avail using the Platform, information, including but not limited to, bank account numbers,
billing and delivery information, credit/debit card numbers and expiration dates and
tracking information from cheques or money orders (“Account Information”) may be collected,
among other things, to facilitate the sale and purchase as well as the settlement of
purchase price of the products or services transacted on or procured through the
Platform.
3. Transaction
data : Fabricvilla records and retains details of Users’ activities
on Platform, Information relating to communication or transactions including, but not limited to details about payments to and from you, and other
details about the products and services that you have purchased from us;
4. Technical Data : Fabricvilla
record and retain records of Users’ browsing or buying activities on Platform including but not limited to internet protocol (IP) address, your login data, browser type and version, time zone and location settings, browser type and the version of plug-ins , operating systems and platforms, and other technologies on the
1. Profile
data,
such as your username and password, your purchases or orders, interests, preferences, feedback, and poll responses from
you;
2. Usage
data,
such as information on how you use the Platform, products and services, and
3. Marketing and correspondence data, such as
your preferences in receiving marketing from us and third parties and your communication preferences. It is mandatory for users of the Platform to provide certain
categories of Communication Data and
Personal Data (as specified at the time of collection). If Users do not provide
any or
sufficient Communication Data and/or
Personal Data marked as mandatory, Fabricvilla may not be able to complete the registration process or provide such
Users with Fabricvilla’s products or services. Fabricvilla confirms to only collect and use personal
information for the purposes mentioned below:
- User’s Identify Verification;
- For delivery updates to be provided to the
User;
- Providing User with customer service and
responding to User(s) queries, feedback, claims or disputes;
- For the provision of the relevant product
information;
- For order processing
- To facilitate communication between Users
on the Platform and/or processing Users transactions on the Platform;
- To audit the downloading of data from
FABRICVILLA Website/App;
- To improve/modify/customize
website/application layout and/or design for the purpose of customization for better user
experience;
- To identify our users and visitors and
carry out research on our users’
demographics;
In
the event that you accept that you have no objection to being provided with this information to send you information based on your interests
and usage which we think you may find useful or which you may have requested from us, regarding
our products and
services.
For
as long as either required to us by law or as relevant for the purpose stated
above:
Browsing
the Fabricvilla App or Website will not require you to provide any personal
details. You may
remain anonymous and we will not be able to identify you unless you register and create an account with Fabricvilla using the process
mentioned on the App.
Fabricvilla will not sell, share or trade your personal
information collected online with third parties, except in the case of relevant information being
passed onto our third – party logistics partners or third-party payment partners as necessary,
to process your order, payments and delivery. This would include, but may not be limited
to, name, bank account /credit card/debit card, shipping address, and
other order related information.
Personal information collected online will be disclosed
within our corporate group for internal use only.
We
may also send you marketing and/or promotional materials which you can
unsubscribe
from at any time.
By
accepting these Terms and Conditions you agree and accept that all information
provided
by you will be true and accurate and
will be kept up to date and that you will inform us of any changes in the same, which you can do by accessing your
FABRICVILLA Account. Information related to your orders is stored with us, but for security
reasons, cannot be retrieved directly by us. However, you may access this and another account related/
marketing/ promotional information by logging into your account on the App.
In
the case you wish to add or delete or update your Personal Information please
write to us on Contact
us and we will update your request.
User
Undertaking
: User further agrees that Fabricvilla may disclose and transfer User’s Personal Data to third-party service providers that are providing
Users with services (including but not limited to data entry, database management, promotions,
products and services alerts, delivery services, payment extension services, authentication and
verification services and logistics services) (“Service Providers”). These Service Providers
are only permitted to use Users Personal Data in connection with the
purposes specified herein above.
User accepts and agrees that FABRICVILLA cannot be held
liable for misuse of passwords, unless such misuse is a result of our actions. User(s) agree that Fabricvilla may
disclose and transfer User(s) Personal Data to Fabricvilla’s affiliated companies and/or their
designated Service Providers.
Fabricvilla’s Undertaking: Fabricvilla will endeavor to ensure that all information
collected from you is safely and securely stored. We will protect your personal
information by:
- Restricting third-party access to your
personal information unless mabsolutely necessary and
- Not retaining your personal information for
any time period longer than required to fulfill the above purpose All payment-related
data is encrypted as per our third party payment partners’ policies. For further
information, please contact our customer care team as detailed below.
Exceptions: Fabricvilla is committed in
its endeavor to comply with Applicable laws governing the protection of personal data. However, in exceptional circumstances,
if Fabricvilla is required by law to disclose personal information, specifically, if the
disclosure is deemed essential to prevent a threat to life or health, or for other law enforcement
purposes, it will do so.
Miscellaneous: When User visit Fabric
villa, the company’s servers will
automatically record the information
that your browser sends whenever you visit our website. This information is collected to help us customize and/or improve our
website/app and the services and experience
we provide and will not be used in association or conjunction with any other personal information.
Fabricvilla may establish relationships with other parties
and websites to
offer
User the benefit of products and services which Fabricvilla does not offer.
Fabricvilla may offer
you access to these other parties and their websites. This Privacy Policy does
not apply
to these third-party sites. The privacy
policies of those other parties may differ from Fabricvilla,
and
have Fabricvilla no control over the information that User may submit to those
third
parties.
User should read the relevant privacy policy for those
third-party sites before responding
to any offers, products or services advertised by those parties. Fabricvilla
may also
choose to use Google Analytics features
of Display Advertising, including but not restricted to the following: Re-marketing, Google Display Network Impression Reporting,
Double Click
Campaign Manager integration, and
Google Analytics Demographics and Interest Reporting.
However,
you can use the Google Ads Settings (https:// www.google.com/settings/ads), to opt out of Google Analytics for Display Advertising and
customize Google Display Network ads.
Cookie Policy: Further, Fabricvilla
may choose to use Re-marketing with Google Analytics to advertise online third party vendors, including
Google, may show Fabricvilla ads on sites across the internet.
Fabricvilla and third party vendors, which may include
google, use first party cookies
(such as the google analytics cookie) and third party cookies (such as the
double click
cookie) together to inform, optimize,
and serve ads based on visitors’ past visits to Fabricvilla, as well as report how ad impressions, other uses of ad
services, and interactions with these ad impressions and ad services are related to visits to
Fabricvilla.
Fabricvilla employ commercially reasonable security methods to prevent unauthorized access
to the Platform, to maintain data
accuracy and to ensure the correct use of the information Fabricvilla hold. No
data
transmission over the internet or any
wireless network can be guaranteed to be perfectly secure. As a result, while Fabricvilla try to protect the
information Fabricvilla hold, Fabricvilla cannot guarantee the security of any information User transmit to
Fabricvilla and Users do so at their own
risk.
By accepting these Terms and Conditions you accept that
Fabricvilla reserves the right to
modify and change this Privacy Policy at any time. We will endeavor to ensure that
any
changes to this policy will be made
available immediately on the website and/or mobile application. Once posted on the Platform the new Privacy
Policy will be effective
immediately. User agree that any
information Fabricvilla hold about User (as described in this Privacy Policy and whether or not collected prior to or
after the new Privacy Policy became effective)
will be governed by the latest version of the Privacy Policy. In accordance with Information Technology Act 2000 and rules made there under,
the name and contact details of
the Grievance Officer are provided below:
Email : Info@FabricVilla.in